Secure Sentinel helps take the time, stress and effort out of a bad situation.

It can take just a moment for a thief to steal your wallet, your keys to fall out of your pocket or your luggage to get lost and time is of the essence.

And that’s only the beginning. Once these items and information get into the hands of criminals you are at serious risk of identity crime and incurring thousands of dollars of debt.

If that does happen you can rest assured we are here to help protect you by providing you with state of the art monitoring of your personal information online, so you know if your personal information is being illegally used or traded by criminals. We also provide you with a copy of your credit file and let you know if it changes. This will help identify if someone else applying for credit in your name.

One call.

Whether you receive an alert for your compromised information, or have your wallet stolen with Secure Sentinel you only need to remember one number and we will get it sorted for you.

A free call to our Customer Service Centre is all you need to have your registered cards and passport cancelled to prevent criminals using your credit cards or illegally trading your information for more significant identity crimes.

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Gain access to these services now:

  • Financial card and passport cancellation and renewal assistance.

  • Identity Watch monitoring and alerts if your personal information is found to be compromised online.

  • Credit file and alerts.

  • Fraud deterrent labels.

  • IdentityGuard Insurance (up to $15,000) for online security of your personal information.

  • Global assistance where ever you are and whenever you need it.

  • Emergency Cash of up to $1,000 via Western Union (if eligible).

  • Luggage and Key coded tags and loss retrieval.

  • Online Members' Portal to manage your financial cards, phone numbers, passport and personal items.

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Our household membership allows you all of the features above for up to 10 people that live at the same residential address.

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Find out more


Help protect your wallet, keys, phone and passport from $97.95 per year


Help protect your identity from $132.95 per year




Features & Benefits

Individual Membership

1 person

Family Membership 

*Up to 10 people

Credit file: Receive a copy of your credit file to help you to determine that your credit history is accurate and up-to-date.

1 credit file

2 credit files

Credit alerts: Ongoing email alerts will help you to keep track of changes to your credit file.

1 credit alert

2 credit alerts

Identity Watch: pro-actively monitors black market websites, blogs and chat rooms where identity information is illegal traded and alerts you if your personal information has been compromised.

IdentityGuard: Assists you in restoring your identity, with up to $15,000* cover per annum.

Financial card registration: We'll cancel lost or stolen registered financial cards including credit, debit and ATM cards and assist in arranging for replacements to be reissued.

Mobile phone registration: If your registered mobile phone is lost or stolen we'll place a temporary block on it to prevent unauthorised calls being made.

Key retrieval: Receive coded key tags so that lost keys can be returned if found.

Passport: We’ll assist with the cancellation and reissue of your lost New Zealand passport,  and remind you when any passport you hold is due for renewal.

Emergency cash advance: In the event of loss or theft, if eligible, we'll quickly provide an emergency cash advance of up to NZ$1,000* via Western Union.

Important documents and possession registration: Register all your important documents and possessions. This information is kept safe until it's needed such as for a police or insurance report.

Luggage retrieval: Luggage tags will alert anyone, anywhere in the world who finds your bags to call us immediately.

Fraud deterrent labels: Attention-grabbing labels can be placed on important items to help deter theft and assist in returning the item should it be found.

Online vault: Safely upload and store important documents including certificates and wills.

Change of Address: We can inform participating service providers.

Global Assistance: You can reach Secure Sentinel 24 hours a day, 365 days a year via our Australian-based customer support centre. Our specially trained staff are always ready to assist.

Retail Price

$132.95 per year

$197.95 per year


^Living at the same residential address. **New Zealand Ministry of Justice 2009. *Terms and conditions apply.

How do I apply?

Get started online or call the Secure Sentinel Customer Service Centre on 0800 449 777.