Our business

Secure Sentinel has been in operation since 1983. As part of the Equifax Group, we embrace a robust risk management and compliance program, often exceeding the strict legal requirements of our business. Our operational security is assured by:

  • Comprehensive disaster recovery, risk management, privacy and compliance measures
  • Annual staff risk management and compliance training
  • Continuous risk control analysis including regular monitoring, testing and refinement of key controls to ensure continued effectiveness
Your information

Member information is kept within a restricted access facility in our secure Australia-based location. We hold backups of all data in an additional and separate Australian facility with identical security measures.

Our information systems are developed and supported by the Equifax Group, whose Data Security Policy ensures the security of its systems and associated data.

We protect your personal information by:

  • Limiting physical access to our premises to authorised people.
  • Restricting access to personal information.
  • Entering into confidentiality agreements with all employees, contractors and third party organisations that may have access to your personal information - but providing access for the purposes discussed in our Privacy Policy and Privacy Statements
  • Having stand-by systems and information backups in place to deal with major business interruptions
  • Maintaining technology products to prevent unauthorised computer access
  • Regularly reviewing and testing our technology in order to improve the level of security
  • Destroying or de-identifying your personal information when it is no longer required by law or our record retention policies.

Member information is collected, used and disclosed in accordance with obligations under the Australian and New Zealand privacy regimes and the Equifax Privacy Policy.

Our website

Secure Sentinel maintains industry standard technology and procedures in respect to its information management and provision of online services. Secure Sentinel has an ongoing program of review and enhancement of its security measures. The reviews and updates address such matters as policies, processes and procedures, and technology reviews such as software, virus protection and firewall settings.

Our websites are protected using industry standard 128-bit encryption using SSL (secure sockets layer). Our websites have been accredited by VeriSign.


Find out more


Help protect your wallet, keys, phone and passport from $97.95 per year


Help protect your identity from $132.95 per year