Emergencies - toll free calls
If you need to talk to us use our toll free numbers. The call may still cost you money if calling from a hotel or using a mobile phone.
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Country Calling From |
Phone Number |
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New Zealand |
0800 449 777 |
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Australia |
1800 022 043 (or +61 2 9411 6898) |
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France |
0800 917 700 |
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Germany |
0800 182 7160 |
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Hong Kong |
800 966 365 |
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India |
0008 006 101 048 |
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Indonesia |
001 803 61845 |
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Italy |
800 786 770 |
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Malaysia |
1800 800 216 |
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Philippines |
1800 1611 0051 |
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Singapore |
800 616 1113 |
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Spain |
900 996 126 |
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UK |
0800 893 495 |
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USA |
1800 633 7939 |
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Other countries |
Contact local operator. Ask for reverse charges call to Australia +61 2 9411 6898 If you have problems with the operator, work out a number we can call you on. Then call us and we'll call you right back at our expense. |
Customer Service and Membership Enquiries
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New Zealand |
Australia |
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Toll free phone |
0800 449 777 |
1800 022 043 |
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Mobile and hotel charges can apply
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Mobile and hotel charges can apply
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Toll free fax |
0800 445 303 |
1800 025 333 |
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Mobile and hotel charges can apply
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Mobile and hotel charges can apply
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Post |
Secure Sentinel (NZ) Limited |
Secure Sentinel Pty Limited |
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PO Box 2993 |
Locked Bag 4845 |
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Shortland Street, Auckland 1104 |
Chatswood NSW 2057 |
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New Zealand
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Australia
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customerservice@securesentinel.com.au This is not a secure email. |
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Do not send confidential information by email. |
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To report losses phone us. We may have urgent advice to give you. |
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Use online forms to update details of your personal possessions. |
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Membership starts from $44 per year and it's easy to join.
How vulnerable are you? Take our Risk Test to find out.
To ensure speedy & accurate loss report assistance, please update your details.
