Report a loss
To report a loss or theft, or if you need assistance, simply call Secure Sentinel:
In New Zealand: 0800 449 777^
International: +61 2 9411 6898
To view the Secure Sentinel International free call numbers, please click here. We recommend printing a copy of these numbers for easy reference whilst travelling.
Our customer service centre is available 24 hours a day, 365 days a year. One of our expert protection specialists will provide you with immediate support and will assist you in resolving the situation.
^Calls are free from New Zealand landline phones. Charges may apply if you call this number from a mobile phone, from outside Australia or from a hotel.