Report a Loss

To report a loss or theft, or if you need assistance, simply call Secure Sentinel:

In New Zealand: 0800 449 777^

International: +61 2 9411 6898

To view the Secure Sentinel International free call numbers, please visit our Contact page. We recommend printing a copy of these numbers for easy reference whilst travelling.

Our customer service centre is available 24 hours a day, 365 days a year. One of our expert protection specialists will provide you with immediate support and will assist you in resolving the situation.

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Find out more

 

SecurePlus
Help protect your wallet, keys, phone and passport from $97.95 per year

 

SecureIdentity
Help protect your identity from $132.95 per year