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Velocity members can earn 5 points per $1 spent on the SecureIdentity and SecurePlus products.

Save yourself the stress and worry, let us help protect you when travelling with Secure Sentinel's SecurePlus.Velocity, the frequent flyer program of Virgin Australia, has partnered with Secure Sentinel to provide Velocity members with services that can help cover against some of the worst case travel scenarios, including assistance with lost luggage, stolen passports and personal documents and as well as help protect against identity theft and fraud (SecureIdentity).

Secure Sentinel offers two product options:

  • SecurePlus from $84.95: a registration and retrieval service for financial cards,
    mobile phones and personal possessions.
    Earn 295 Velocity points.

  • Secure Identity from $119.95: an identity theft detection service which also includes
    the registration and retrieval services included in the SecurePlus product.
    Earn 445 Velocity points.

Features & Benefits

SecureIdentity SecurePlus
Credit File Receive a copy of your credit file to help you determine that your credit history is accurate and up-to-date. Available  
Credit Alerts Ongoing email alerts will help you to keep track of changes to your credit file. Available  
IdentityGuard Subject to Terms and Conditions, up to $10,000* cover per annum to assist in restoring your identity.. Available Available
Financial Cards We'll cancel lost or stolen registered financial cards including credit, debit and ATM cards and assist in arranging for replacements to be reissued. Available Available
Mobile Phones If your registered mobile phone is lost or stolen we'll place a temporary block on it to prevent unauthorised calls being made. Available Available
Keys Receive coded key tags so that lost keys can be returned if found. Available Available
Passports We'll assist  with the cancellation and reissue of your lost Australian passport, and remind you when any passport you hold is due for renewal. Available Available
Emergency Cash Advance In the event of loss or theft, if eligible, we'll quickly provide an emergency cash advance of up to AU$1,000* via Western Union. Available Available
Important Documents & Possession Register all your important documents and possessions. This information is kept safe until it's needed for a police or insurance report. Available Available
Luggage Luggage tags will alert anyone, anywhere in the world who finds your bags to call us immediately. Available Available
Fraud Deterrent Labels Attention-grabbing labels can be placed on important items to help deter theft and assist in returning the item should it be found. Available Available
Online Vault Safely upload and store important documents such as certificates and wills. Available Available
Change of Address We can inform participating service providers. Available Available
Global Assistance You can reach Secure Sentinel 24 hours a day, 365 days a year via our Australian-based customer support centre. Our specially trained staff are always ready to assist. Available Available
Retail Price (with effect from 1 October 2014)
Individual membership for $119.95 per annum
Family^ membership for $179.95 per annum
Individual membership for $84.95 per annum
Family* membership for $114.95 per annum
 
 

Important Information
Points offer is only available to new members who join under the Velocity program. *Terms and conditions apply. Fees and Charges apply. This service is issued by Secure Sentinel Limited ABN 53 054 235 157.
^Two credit files and alert services are included with SecureIdentity family membership.

To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.